What is FG Card?
The FG card is the Fine Fair Group’s rewards programme. If you shop often at our outlets across the GCC, this programme adds value to your shopping experience by offering great rewards and benefits. By signing up for the programme, you get:
- Free membership for life.
- FG points and rewards across a wide range of participating outlets.
- The chance to earn FG points even during sales and promotions.
- Exclusive offers, including special invitations to in-store activities and sale previews.
Sounds exciting! How do I sign up?
It’s simple. Sign-up via a printed application form available at all participating outlets
Is there a minimum spend amount or a joining fee to become a FG member?
No. Membership to FG is free for life. Just sign up at any of our participating outlets or online through our website, and you’re ready to enjoy the programme.
The application asked for personal information. What about my privacy?
Your privacy is important to us. We restrict access to non-public personal information about our members and maintain strict procedural safeguards to protect it. You can read more on our privacy policy here.
Does FG offer a family membership option?
At present, the FG card is for individual members only.
My membership information has changed. How do I update my profile?
You can update your FG Membership Profile by visiting any of our sales staff in-store at participating outlets
My membership card looks like a credit card. Can I use it like one?
No, your FG Membership Card is not a credit card. Present it along with your payment at the time of purchase at participating outlets to earn FG points. If you purchase at any participating outlet with the new accrual and redemption process, you can use it to redeem your available FG points. Please note that you need to have a complete updated profile and minimum of 500 available FG points to be eligible for redemption.
Can my FG membership ever become inactive?
Your FG membership is considered inactive if there are no transactions in the account for a period of 12 months. However, FG points that are in your account remain valid for a period of 24 months. If you don’t reactivate your membership during this period, the FG points expire. To reactivate your account, just use your membership card at any participating outlet.
