We’re Fine Fair and we’ve been on a mission to provide your heart’s desires for more than 15 years.

 

Privacy Policy

At Fine Fair Garments, we are committed to protecting the privacy of our customers. Our strong dedication to maintaining the security and integrity of personal information within our care is outlined in this privacy policy.

Please note that this privacy policy governs only our corporate website. A separate set of rules and regulations have been formulated for our brands.

PERSONAL DATA SECURITY

At Fine Fair Garments, our customers’ privacy is extremely important to us. We value the trust you place in us, ensuring that we handle your personal details with strict confidentiality and security.

We hold ourselves responsible for all personal information that is submitted via our website. The kind of personal information we may collect from customers and users of our site can include: name, postal address, email address and contact numbers.

We use and access personal information in the event you require service or assistance from our team. We may also use your personal information in the following ways:

  • Process payments and provide refunds and discounts
  • Communicating with our customers, including product recalls and responding to queries and complaints
  • Fraud prevention, including services regarding the protection of our customers’ information, e.g. credit card information
  • Maintaining and keeping our customers information current and as accurate as possible

INFORMATION SHARING

Customer and user personal information is not accessed, used nor shared for personal interest or otherwise.We do not share your personal information with third parties intended for marketing or sales promotions.

Please note, however, that it is essential that we enable our third party service assisting with database and IT management to access your personal information. These parties do not make any further use of your information.

HOW DO WE PROTECT CUSTOMER AND USER INFORMATION?

There are several processes and techniques by which we safeguard your information. Read on to see how we help protect our customers and users information:

COOKIES

A cookie is a tiny data file that is stored in your computer’s hard drive once you have accessed a website. At Fine Fair Garments, we make limited use of cookies and do not store personally identifiable information in your cookie.

PIXEL TAGS

We also employ smart usage of pixel tags, often known as ‘clear GIFs’, to help us analyse our customer and users online behavior. It is through pixel tags that we gain access to most of your information including your IP address, number of visits made to our site and others, along with other technical information regarding your computer.

SECURITY ESSENTIALS TO KNOW

Below is a list of security essentials to be aware of that may help you as customer to eliminate security risk to your personal information when transacting online.

Phishing

Phishing is a fraudulent activity whereby an attempt is made to obtain your personal online information via a scam email. If you’re suspicious of the validity of an email you’ve received from us, then please contact our head office immediately to verify its validity and accuracy.

HYPERLINKS

Hyperlinks are a reference point that directs you to other websites on the internet. Users of Fine Fair online should be aware that you may find hyperlinks on our website directing you to other external web pages, which is beyond our control. We are not responsible for any kind of fraud or integrity issues that may arise on the websites to which links have been provided

OUR COPYRIGHT

All content included on our website, such as text, graphics, logos, images, audio clips, video, data, music and other material (collectively “Content”) is owned or licensed property of Fine Fair Garments or our suppliers or licensors and is protected by copyright, trademark, patent or other proprietary laws. Fine Fair Garments and its suppliers and licensors expressly reserve all intellectual property rights in all Content.

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